DITrack in our company

[Andrey Ignatov]

On Mon, Jun 04, 2007 at 03:28:31PM -0700, Vlad Skvortsov wrote:
> Andrey Ignatov wrote:
> >About two months ago the number of system administrators in our
> >company has increased.
> >
> >We needed issue tracking system badly.
> >
> >The requirements were minimal:
> >- command line interface
> >- the ability to keep everything in the same place
> >- timely notifications about new issues
> >- the ability to organize discussions on issues
> >- ability to assign issues to different doers
> >
> >
> >My friend advised me to try DITrack. At that time I could already
> >find it in FreeBSD ports and it made the installation much easier.
> >Now we have been using this wonderful project over a month. The first
> >hundred of issues is left behind :>
> >The only addition we made for our convenience is  svn-hook (a bit
> >modified, set with subversion) which sends out notifications to our mail
> >list when a new issue or comment is added.
> >
> >Of course, DITrack has its own faults but I think with the version 1.0
> >the situation will be much better :>
> >
> >We'd like to thank the developers of this wonderful product for their 
> >work to the benefit of Open Source and wish
> >further perfection to DITrack.
> >  
> 
> Looks like a first testimonial! :-) Thanks!
> 
> 
> >As for the future expectations.
> >We'd like to see the following in DITrack :
> >- the "assign" item by creating an issue
> >  
> 
> I think it's i#50.

Yes, apparently it's i#50. We are looking forward to the version where it'll 
be implemented.

> >- the "dt ls" ability to filter issues by the creation / modification 
> >time
> >  
> 
> Like "older than 3 days"? Or "opened within last 8 hours"? Or what?

Yes, you are right. We run 24 hour administration and every morning I'd like 
to see what changes occur in DITrack tasks database for the last 24 hours 
i.e. who closed the tasks and what tasks were closed, who added comments 
etc.
It would be very convenient to have something like:

dt ls lastday
dt ls lastweek

etc.

where lastday, lastweek etc. are time frame filters which i set.
 
> >- the "dt ls" ability to set list of fields for displaying - for
> >example, the category of the issue is more important to us than its version
> >  
> 
> i#20?

Yes, it is. Looking forward to its implementation.
 
> >- easy-to-use notification system (when a new issue or comment is added)
> >  
> 
> i#64? What exactly do you need to be notified of? How would it be 
> different from the current commit emails?

We'd like to be notified of all actions carried out with tasks, e.g. task 
adding, commenting on tasks, change of version, assign of task to the user, 
task closing.
Basically we are satisfied with the svn-hook we are currently using. The 
only thing which causes some inconvenience is issue diff which has place in 
the emails from svn, accordingly emails include such lines as

--- issues/data/i139/comment1                           (rev 0)
+++ issues/data/i139/comment1   2007-06-06 07:53:46 UTC (rev 478)

or pluses at the beginning of added lines.

We would like only important information to be included in letters.  May be 
when I have time I'll make the svn-hook, which i currently use, better but i 
think DITrack team may do it sooner and in high-quality manner.

As for i#64 I do not completely understand what would you like to do here? 
Are you talking about svn-hook working on svn-server or about some tool that 
will work at the same place where WC is stored?


-- 
Andrey Ignatov
Team lead of Person.com NOC